Nordstrom Internship Interview

Nordstrom Internship Interview Questions and Answers

Bravo on your Nordstrom Internship Interview invitation. We know you have worked hard to get to this stage. But we must tell you that interviews are stressful and the competition is intense.

However, getting prepared will see you go through this stage and land your dream internships at Nordstrom. Thus, we have outlined possible questions and answers you will expect as you stand in front of the hiring managers at Nordstrom.

Plus, tips to become successful in your interview.

We wish you luck!

Possible Nordstrom Internship Interview Questions and Answers

The following are possible questions you will face at Nordstrom for your Internship Interview. They include:

Q1. Tell us about yourself.

In this section, you will talk briefly about yourself, including your hobbies, previous work experience, and education. Be brief and go straight to the point. More importantly, be bold and courageous.

Your focus should be on your previous work experience, if any, and mention any customer service experience.

Q2. What can you tell us about Nordstrom?

It is okay when this question comes up. Many hiring managers use this question to know serious applicants. Usually, employers need workers who have inside knowledge of the company. So, they use this question to discover applicants who researched the company. Here are a few facts about Nordstrom

  • Nordstrom is a fashion company specializing in men, women, and children’s clothing, shoes, and accessories.
  • It started as a shoe shop in Seattle in 1901.
  • By 2023, it will provide retail services to its customers at more than 350 customers at Nordstrom, Nordstrom Local, and Nordstrom Rack locations.
  • It has an online platform at,,, and

Q3. Why do you want to intern at Nordstrom?

This Nordstrom Internship Interview question requires you to mention your passion for fashion.

Also, specify that you love the product and the service you get at Nordstrom. Therefore, you want to be part of this beautiful team.

Q4. What is your greatest strength?

Here, you don’t have to praise yourself. However, it would be best to evaluate your strengths and skills honestly. So, give a simple answer like:

I am a fast learner (this is a qualification they need in interns because it means they will spend little time and resources training you.)

I am good with people (another perfect answer because your job deals with meeting and attending to people)

Q5. What is your greatest weakness?

Of course, you have weaknesses, and your employer knows that. So, you don’t have to deny it. Accept your shortcomings the way you acknowledge your strengths. Also, avoid presenting your strength as your weakness (For instance: I am a perfectionist or working too hard to neglect my friends and family). Highlight a fault needed for your desired role but do not overstress it.

More importantly, let your interviewer know you are fighting to overcome your weaknesses. For example, I fear public speaking but enrolled in a public speaking class to overcome it.

Q6. How would you treat an upset customer as an intern at Nordstrom?

First, I would try to know the customer’s problem to address this Nordstrom Internship Interview. If it concerns the product, I will offer to replace it after telling the manager because it is vital to keep the customer happy. After all, an unhappy customer will never return.

However, try to know what Nordstrom’s return policy is, as it will be helpful in this regard. 

Q7. Where will you be in the next five years?

As an intern, you have to you will be graduating very soon. So, look at Nordstrom’s employment website. What you find there will help you know if you have a chance with the company in the next five years.

Q8. Why should I hire you?

This internship interview question at Nordstrom requires you to grasp the job description. Find out which skills and experience you need for the position.

Then, find a way to match the skills required for the job to your skill set.

Finally, convince the hiring manager you have the right skills.

Q9. What hours can you work?

Being flexible with your working hours will increase your chance of getting a job at the company, so be loose! However, you must consider the type of job you want. 

Tell your interviewer you can work on weekends and holidays.

Also, please read our article on how to get an internship with a job offer.

Q10. Do you need help standing for long periods?

As a retailer, you would expect to stand p most times. Let your employer know you are fine standing up for long hours. 

Q11. Why did you leave your last job?

As an intern, you may have yet to have a previous job. Don’t be shy to say this. Your employer expects that. However, assuming you previously had a job, let’s first discuss what not to say!

  • Do not say something negative about your previous employer.
  • Do not say you left the job for money.

The best way to relate to your former job can be:

“My last job was fun, but this time, imeI have outgrown my current role. Therefore, I am looking for new challenges.”

Q12. How would you define excellent customer service?

The workers are friendly and always willing to help customers find their needs.

Customers are only waiting in line for a short period at checkout.

I like the way the store display is well-kept and presented with adequate inventory.

Q13. What was your attendance record at your last job?

Be honest while answering this Nordstrom Internship Interview question. Your interviewer may check your references to know whether you are real.

Then, stress the importance of coming to work on time.

Q14. How did you find this job?

Employers ask this question because your employer may want to hire someone who is being specific in their job hunt. Usually, employers need people who are intentional about what they want.

Therefore, you have actively monitored jobs on the company’s website.

However, b polite in this question as they may already know how you applied for the job.

Q15. Who are Nordstrom’s competitors?

Nordstrom’s competitors include the following companies: Macy’s, Dillard’s, Neiman Marcus, and Saks.

Q16. Do you have any questions for us?

You can ask your employers the following questions during your Nordstrom Internship Interview. They include:

  • What is your best experience working with the company?
  • Who is your ideal intern for this position?
  • What is the most important thing about this position?
  • How would you measure my success at your company?
  • What is the best part of the position has the steepest learning curve? 
  • What can I do to get up to speed quickly?
  • What opportunities do I have to learn and grow?


You will also consider the following things while preparing for your internship interview at Nordstrom. They include:

  1. Try to arrive at least 10 minutes early for your interview.
  2. Turn off your smartphone during the interview.
  3. Gather much information about the company.
  4. Make good eye contact throughout the interview.


You will have a successful internship interview if you prepare well with these questions. In addition, consider the tips above, as they will help to convince your employers that you are ready for the job.

Above all, be honest and intelligent when answering any question during the interview.

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